Terms and Conditions

Effective Date: 01/01/2024

Welcome to Surplus Equity Recovery Alliance LLC (“SERA LLC,” “we,” “us,” or “our”). By accessing or using our website or services, you agree to the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must not use our services or website.

2. Services Provided

SERA LLC specializes in surplus funds recovery services. We assist clients in identifying, claiming, and recovering surplus funds that may be legally owed to them.

Important Note: We are not attorneys and do not provide legal advice or representation. However, we work closely with expert attorneys and government officials to streamline the research and claims process, so you don’t have to.

3. Eligibility

To use our services, you must:

  • Be at least 18 years of age.

  • Provide accurate, current, and complete information during the consultation and claims process.

4. No Guarantee of Success

While we strive to deliver the best results for our clients, we cannot guarantee the recovery of surplus funds due to factors beyond our control, such as legal restrictions or insufficient documentation.

5. Client Responsibilities

You agree to:

  • Provide all necessary information and documents requested by SERA LLC to facilitate the claim process.

  • Respond to communications promptly to avoid delays.

  • Ensure that all information provided is truthful and accurate.

Failure to fulfill these responsibilities may result in the termination of our services.

6. Fees and Payment

SERA LLC operates on a contingency fee basis, meaning we are only paid if we successfully recover funds on your behalf. The fee percentage and terms will be outlined in the client agreement signed before services begin.

7. Confidentiality

All information you provide to us will be kept confidential and used solely for the purpose of processing your claim. Please refer to our Privacy Policy for detailed information on how we handle your data.

8. Third-Party Services

We may engage third-party providers to assist with specific aspects of the claims process. These third parties are bound by confidentiality agreements and will only use your information as necessary to perform their services.

9. Intellectual Property

All content, design, and materials on the SERA LLC website, including logos, text, and graphics, are the property of SERA LLC and are protected under copyright laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

SERA LLC is not liable for:

  • Any loss or damage resulting from delays, errors, or omissions in the claims process.

  • Situations where the claim cannot be processed due to incomplete or inaccurate information provided by the client.
    Our total liability for any claim is limited to the amount of fees received by us from that claim.

11. Indemnification

You agree to indemnify and hold harmless SERA LLC, its employees, agents, and affiliates from any claims, damages, or losses arising from your use of our services or website.

12. Termination

We reserve the right to terminate our services if you breach these Terms and Conditions or fail to fulfill your responsibilities. Termination does not waive your obligation to pay any fees owed to SERA LLC for work already performed.

13. Governing Law

These Terms and Conditions are governed by the laws of the State of Tennessee, without regard to its conflict of laws principles.

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website with the effective date updated. Continued use of our website or services constitutes acceptance of any revised terms.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Surplus Equity Recovery Alliance LLC
Jackson, TN
services@surplusequityrecovery.com
(731) 300-6442

16. Entire Agreement

These Terms and Conditions, along with our Privacy Policy and any signed agreements, constitute the entire agreement between you and SERA LLC regarding your use of our services.